This book provides a single source for those who need to develop beyond Crew Resource Management (CRM) to Safer Systems. Its principles apply to aviation and other industries, for which case studies are included. Its readership includes those who design, deliver or manage such training within airline and other companies.

Provides a single source for those who need to progress beyond current models of Crew Resource Management (CRM) to developing safe systems in critical industries. This book primary focus is on airline pilots, the principles apply to all sectors of aviation, particularly maintenance and cabin crew, as well as other high-risk industries.

'This is a well-researched book, giving a good solid foundation for those aspiring to be Crew Resource Management (CRM) facilitators in the airline industry. It is also a very useful reference guide for current CRM facilitators. ' The Aerospace Journal, October 2005