An up-to-date review of theory and research on how gender affects communication at work, it considers 'new' workplaces such as e-business and non-managerial work as well as cross-cultural dimensions and service sector work. The book encompasses a wide geographic perspective with research findings on a variety of business cultures.

Offering an assessment of the ways in which gender affects workplace communication, this book shows how this in turn influences people's choices, training, opportunities, and career development. A range of work situations are considered, and examples are sourced from contexts. It also includes a diversity of theoretical perspectives.

'This provocative volume includes chapters on language, gender and workplace discourse and will be an invaluable resource for academics and students. The chapters represent diverse theoretical approaches with topics ranging from electronic communication through sexual harassment to international business. This book will certainly stimulate further research.' Professor Janet Holmes, Victoria University of Wellington, New Zealand 'This edited volume offers short, clearly written chapters that draw on the latest research. It will be useful for both researchers and students who are interested in how gender relations shape behaviour in organizations.' Professor Joanne Martin, Stanford University, USA '...a new book that reveals that men and women adopt radically different styles in email messages' The Times 'All in all the book is a useful entry point into current research on gender and workplace communication.' Work, Employment & Society