You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers.

Packed with compelling stories and practical guidance, Being the Boss is an indispensable guide for not only first-time managers but all managers seeking to master the most daunting challenges of leadership.

"A cleared-eye assessment of the paradoxes and complexities of being the boss . . . offers practical advice on the questions and techniques that can help managers become more effective." -- Forbes.com

"[Hill and Lineback] offer a lucid blend of cogent theory and practical strategies. They educate and inspire novice and experienced leaders who want to practice the fundamentals of good management." -- Washington Post

"[A] modern classic . . ." -- Financial Times