Writer and editor, Jacques Barzun, wrote that, "Simple English is no one's mother tongue. It has to be worked for." When it comes to writing emails and letters, the ability to write simple, straightforward English can be a great help to any businessperson. Rather than continue to struggle through procrastination and miscommunication, why not take the step of overcoming this roadblock once and for all. Guaranteed Formula for Writing Effective Emails & Letters has been used to train hundreds of businesspeople and it has helped to ease the anxiety that many people feel when they are unsure about how to tackle routine business emails and letters. The text covers a wide range of email and letter writing needs including the following: Salutation and Complimentary Close, Requests, Responding to requests, Bad News letter, Good News letter, Apologies, Expressing sympathy, Complaining, Asking for Payment, Invitations, etc. It also includes various techniques and shortcuts that would make you breathe easier when it comes to having to write a business letter or email.