Conflict management is the effective management of any form of conflict to arrive at a final resolution - one that satisfies the best intentions of both individuals and results in a "win" for both parties. Learn the RESOLVE Mind-set and what Barney Gladd (a business executive) reads when he opens an old conflict management book in his leadership development library. "Conflict is both an opportunity to lead and to be influenced towards a cause greater than the sum of two personal agendas." - Phill C. Akinwale, PMP Slip it in your lap-top case, give it to a mentee, use it as a team building tool for your team. Conflict Resolution Reflections can put you on the path to effective conflict resolution and unltimate project success.