| Mary Marcel is associate professor of experience design at Bentley University (PhD Rhetoric, University of California at Berkeley) where she teaches business ethics and managerial communication. Edith Joachimpillai is principal managing partner at Copper and Cobalt, a global consulting firm based in the Boston area. Mary Marcel is associate professor of experience design at Bentley University (PhD Rhetoric, University of California at Berkeley) where she teaches business ethics and managerial communication. Edith Joachimpillai is principal managing partner at Copper and Cobalt, a global consulting firm based in the Boston area. |