Steve Reynolds prefers to avoid people, and working as a tech guy at one of the big box electronic stores has guaranteed that. He does the repairs and lets the person at the counter deal with the rest, it's perfect. Until this year, when the store is downsizing and he's laid off just before Thanksgiving. Garrett Juhl loves Christmas more than anyone has loved Christmas before him. Or at least he likes to tell himself that, and while he's making deliveries for his job, he also pretends he's Santa. But he'd rather not admit that to anyone. Desperate for a job Steve takes the first one he's offered even if he's not sure he'll survive it. Being one of Santa's elves at the local mall has never been something he'd consider, but he's desperate. When Garrett goes to the mall to see this year's decorations he immediately notices the grouchy elf who even with a frown looks cute in his elf uniform. Maybe this year he could be the one who turns that frown upside down.