The suitability of software for customer requirements depends not only on good analysis, but also on good programming, which requires a sound knowledge of the subject. It is in this context that this book provides a learning experience for aspiring professional computer analysts in the field of programming. The material presented in this book essentially addresses two concerns:- What does the customer really want? - What is the right solution and design to implement?This learning experience is driven by the Méthode d'Etude et des Réalisations Informatiques pour des Systèmes d'Entreprises, or MERISE for short.