“Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success—nonverbal intelligence.” — Robert B. Cialdini, author of Influence: Science and Practice

“Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer.” — Jack Canfield, co-author of The Success Principles

Joe Navarro, bestselling author of What Every Body Is Saying and Phil Hellmuth Presents Read ‘Em and Reap and former FBI agent specializing in behavioral analysis, helps you successfully navigate the business world by training your brain to see what others are feeling, thinking, or intending, giving you a critical edge in your communication skills and leadership potential. Job hunters and professionals of every ilk—as well as fans of the hit FOX television series Lie to Me—will find many helpful and effective tips to reading body language and microexpressions in Louder than Words.

Unlock the same observation skills used by the FBI to gain a superlative edge in your career:

• Nonverbal Intelligence: Go beyond simple body language to master the subtle cues that reveal what clients, colleagues, and competitors are truly thinking.
• The Comfort/Discomfort Paradigm: Learn the former FBI agent’s foundational technique for instantly assessing any situation and gauging a person’s true feelings and intentions.
• Master Your First Impression: Discover how to manage your own nonverbals—from your handshake to your digital presence—to convey confidence, authority, and empathy.
• Reading People Accurately: Decode microexpressions and other tells to identify points of concern, build trust, and gain a powerful advantage in any negotiation or interaction.

Successfully navigate the business world by understanding what your manager and coworkers are really thinking.

The secret is nonverbal intelligence—the ability to interpret and use nonverbal signals in business to assess and influence others. In Louder Than Words, bestselling author and behavior expert Joe Navarro shows you how to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.

You can jump-start your career, close the deal, keep your customers, secure new ones, and lead your company with confidence once you discover how to:

• Read body language and discern non-verbal cues of concern, disagreement, or doubt—even over the phone
• Master the all-important first impression and use settings, seating, and gestures to inspire and captivate
• Recognize habits that send the wrong message—and learn what postures, work practices, work spaces, and even electronic habits say about people

"Louder Than Words is proof once again that in reading nonverbals, Joe Navarro is a master."